At IPV4ONLINE, we strive to provide our clients with flexible and reliable services. However, we understand that sometimes plans change, and cancellations may be necessary. This cancellation policy outlines the terms and conditions under which clients may cancel their services and receive refunds, if applicable. By using our services, you agree to the following terms:

1. Cancellation Notice

• To cancel any service, clients must provide written notice via email to our support team at [email protected]. The notice must include the client’s account information, service details, and the reason for cancellation.
• Cancellations are processed based on the date the cancellation notice is received. A confirmation of the cancellation request will be sent to the client within 2-3 business days.

2. Cancellation of IP Subnet and Server Rentals

• Monthly Rentals: Clients renting IP subnets or servers on a monthly basis must provide a cancellation notice at least 15 days prior to the end of the current billing cycle. Failure to do so may result in the charge for the following billing period.
• Annual Rentals: For clients on annual plans, cancellations must be submitted 30 days before the renewal date to avoid charges for the next term.
• Early Termination: Early termination of an annual contract may incur a cancellation fee of 10% of the remaining contract value.

3. Refund Policy

• Non-Refundable Services: IPv4 subnets and server rentals are non-refundable once the service period has started. Payments made for one-time services and setup fees are also non-refundable.
• Pro-Rated Refunds: If a service is canceled prior to the start of the billing cycle, IPV4ONLINE may issue a pro-rated refund at its sole discretion, deducting applicable service charges.
• Annual Plans: For annual service plans canceled within the first 30 days, clients may be eligible for a partial refund, less any setup fees or administrative costs. No refunds are provided after 30 days of service initiation.

4. Service Suspension and Termination

• IPV4ONLINE reserves the right to suspend or terminate services in cases of non-payment, breach of service agreement, or misuse of the IP subnets or servers. Suspended accounts may be reactivated upon resolution of issues or payment of outstanding balances.
• In cases of termination due to policy violations, clients are not eligible for refunds.

5. Changes to Cancellation Policy

• IPV4ONLINE reserves the right to modify this cancellation policy at any time. Clients will be notified of significant changes to the policy through email or an update on our website.
• Continued use of services after any changes to the policy implies acceptance of the modified terms.

6. Contact Us

If you have any questions about our cancellation policy or need assistance with canceling a service, please contact our support team at:

• Email: [email protected]
• Phone: +919244392603

We appreciate your understanding and cooperation. Our goal is to ensure the best possible experience for our clients while maintaining fair and transparent policies. Thank you for choosing IPV4ONLINE.